Skip to content

Dos & Don'ts

Quick do-this-not-that cards for everyday situations. Simple, at-a-glance reminders.

Talking with someone who has aphasia

Do

  • Give plenty of time to respond
  • Use short sentences and one idea at a time
  • Offer gestures, writing, and pictures
  • Confirm you've understood the message

Don't

  • Finish their sentences unless asked
  • Speak loudly - it's language, not hearing
  • Talk about them as if they aren't there
  • Quiz or correct every word
Helping someone eat and drink safely For anyone with swallowing difficulty (dysphagia).

Do

  • Sit fully upright before eating
  • Take small bites and unhurried sips
  • Follow any texture advice from the SLT
  • Stay upright for a while after meals

Don't

  • Rush or talk with a full mouth
  • Eat lying down or slumped
  • Ignore coughing or a 'wet' voice at meals
  • Give thin drinks if thickened ones were advised
Communicating with someone who has dementia

Do

  • Approach calmly and from the front
  • Use short, simple sentences
  • Offer simple choices ('tea or coffee?')
  • Go with their reality and reassure

Don't

  • Argue or say 'don't you remember?'
  • Ask lots of open, testing questions
  • Rush or talk over them
  • Take frustration personally
Preventing falls at home

Do

  • Keep walkways clear and well lit
  • Wear supportive, non-slip footwear
  • Use prescribed aids every time
  • Rise slowly to avoid dizziness

Don't

  • Leave loose rugs or trailing cables
  • Rush to answer the door or phone
  • Carry things that block your view
  • Skip the aid 'just this once'
Protecting a weak arm and shoulder After a stroke, the weaker shoulder is easily injured.

Do

  • Support the arm on a pillow or table
  • Move the shoulder gently within comfort
  • Handle the arm carefully when transferring
  • Report new shoulder pain to your team

Don't

  • Pull on the weak arm to move the person
  • Let the arm dangle unsupported
  • Force stretches through pain
  • Leave the hand swollen and dependent
Managing fatigue

Do

  • Plan activity around your best hours
  • Break tasks into smaller chunks
  • Rest before you're exhausted (pacing)
  • Keep a simple, regular sleep routine

Don't

  • Push through until you crash
  • Rely on caffeine to power through
  • Book everything on one 'good day'
  • Assume fatigue means you're not trying
Making home practice stick

Do

  • Practise the real task you want to improve
  • Do a little, often - most days
  • Set small, specific, meaningful goals
  • Celebrate progress, not perfection

Don't

  • Wait for one long session a week
  • Chase a single 'miracle' method
  • Compare your pace to anyone else's
  • Give up after an off day
Supporting someone's recovery

Do

  • Encourage independence, even if it's slower
  • Let them do what they safely can
  • Notice and name small wins
  • Look after your own wellbeing too

Don't

  • Take over every task to save time
  • Speak for them by default
  • Focus only on what's not back yet
  • Skip your own breaks and support
Helping during a seizure For a convulsive (shaking) seizure.

Do

  • Note the time it starts
  • Cushion their head and clear nearby objects
  • Roll them onto their side once jerking stops
  • Stay until they're fully recovered

Don't

  • Put anything in their mouth
  • Restrain or hold them down
  • Give food or drink until fully alert
  • Leave them alone while confused
Managing a bad fatigue day For fatigue in MS, stroke, brain injury, and more.

Do

  • Rest before you're empty, in short planned breaks
  • Prioritise one or two things that matter
  • Sit to work and keep things within reach
  • Keep cool and hydrated

Don't

  • Push through to total exhaustion
  • Cram all hard tasks into one burst
  • Skip meals or sleep to 'catch up'
  • Judge yourself by a good day
Everyday brain-healthy habits Simple levers that protect thinking at any age.

Do

  • Move your body most days
  • Stay socially connected
  • Keep learning something new and a little hard
  • Protect your sleep and manage blood pressure

Don't

  • Rely on 'brain-training' apps alone
  • Smoke, or drink heavily
  • Let hearing or vision problems go unchecked
  • Assume decline is inevitable
Helping a child's talking Everyday ways to grow language and thinking.

Do

  • Talk, describe, and listen through daily routines
  • Read together and chat about the story
  • Give time to answer; follow their lead
  • Play turn-taking and 'stop/go' games

Don't

  • Fill every silence or quiz them
  • Rely on passive screen time
  • Constantly correct - model instead
  • Compare them anxiously to other children