Communicating with someone with dementia
Calm, respectful communication techniques that reduce distress and help you stay connected.
As dementia progresses, how we communicate matters more than ever. A calm, warm approach helps the person feel safe and understood.
Set a calm tone
- Approach from the front and make eye contact.
- Speak slowly and warmly.
- Reduce noise and distractions.
Keep language simple
- Use short sentences and one idea at a time.
- Ask yes/no questions rather than open ones.
- Give the person time to respond.
Connect beyond words
- A gentle tone and smile carry meaning.
- Touch (if welcome) can reassure.
- Meet the emotion, not just the words.
When words fail
- Avoid arguing or correcting harshly.
- Redirect gently to something comforting.
- Come back later if a moment gets tense.
How this site helps
You don’t have to do everything at once. Pick one small idea from above and try it this week.
- Turn a goal into a daily habit with Practice.
- See the evidence behind these ideas in Research.
- Practise the underlying skill with a calm game.
Remember: this is general education, not medical advice. Your clinician knows your situation best.